Privacy Policy Bossku — Data Protection & Your Personal Information

Your privacy is our priority. Find out exactly how bossku collects, uses, stores, and protects your personal information as a member of our platform.

Updated: 1 January 2026 256-bit SSL Protected
256-bit
SSL Encryption
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Sale of Data to Third Parties
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Security Monitoring
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PCI DSS Compliant

How Bossku Protecting Your Data

Six core pillars that form Bossku's data protection commitment — all implemented for your peace of mind as a member.

End-to-End Data Encryption

All data transmitted between your device and bossku's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia and worldwide.

Data Is Not Sold to Anyone

Bossku has never and will never sell, rent, or disclose members' personal data to any third party for marketing or commercial purposes without your explicit consent.

Secure Data Storage

Member data is stored on servers protected with full encryption, housed in certified data centres with strict physical access controls and monitored 24 hours a day without interruption.

User Data Controls

You have full rights to access, amend, or request deletion of your personal data at any time. Bossku makes this process easy through a dedicated support team ready to assist.

Comply with Data Protection Laws

Bossku operates in accordance with internationally recognised data protection standards. All handling of members' personal data complies with applicable legal requirements to ensure your rights are fully protected.

Transparent Cookie Controls

Bossku uses cookies solely to improve user experience and for internal analytics purposes. You can manage your cookie preferences at any time through your browser settings.

1 Introduction & Scope of This Policy

Welcome to the bossku Privacy Policy page. We at bossku understand that your trust is the most valuable asset in our relationship. This document transparently and thoroughly explains how we handle your personal information as a member of our platform.

This Privacy Policy applies to all users who access or use the Bossku platform on any device — including the website, mobile app, and any other digital services we operate. By registering or using our platform, you agree to the data protection practices described in this document.

Bossku is committed to protecting your privacy at all times. We only collect data that is genuinely necessary to deliver the best service to you, and we never sell or misuse the trust you place in us.

This Privacy Policy should be read together with Terms and Conditions Bossku for a comprehensive understanding of how we manage your account and data.

2 Personal Information We Collect

Bossku collects various types of information for different purposes to provide and improve our services to you. Below is a full overview of the data we collect:

Data You Provide Directly

  • Full name, date of birth, and identification number (for KYC verification)
  • Active email address and mobile phone number
  • Bank account details registered for deposit and withdrawal purposes
  • Encrypted passwords and account security information
  • Supporting documents uploaded during the identity verification process

Automatically Collected Data

  • IP address, device type, operating system, and browser version used
  • Session data including login time, session duration, and in-platform activity
  • General geolocation information based on IP address (not precise GPS location)
  • Gaming usage data including betting history and transactions
  • Cookies and similar tracking technologies to enhance the user experience
Data Type Purpose of Collection Retention Period
Identity Data (KYC) Account verification & legal compliance 5 years after account closure
Financial Data Deposit & withdrawal processing 7 years (tax requirement)
Technical Data Security & platform improvement 12 months
Gaming Data Customer service & audits 3 years
Communication Data Customer support & feedback 2 years

3 How We Use Your Information

Every piece of data we collect is used for a specific and legitimate purpose. bossku does not use your data for any purpose unrelated to the delivery of platform services.

  • Account Management: Creating, verifying, and securely maintaining your member account.
  • Transaction Processing: Processing deposits, withdrawals, and all financial activities within the platform.
  • Security & Fraud Prevention: Detecting suspicious activity and protecting your account from unauthorised access.
  • Customer Support: Providing effective support and personalising your support experience.
  • Legal Compliance: Fulfilling legal obligations including anti-money laundering (AML) and KYC requirements.
  • Platform Improvement: Analysing usage patterns to improve functionality, performance, and the user experience.
  • Service Communications: Sending important notifications related to your account, transactions, and service updates.
  • Responsible Gaming: Monitoring playing habits to help identify members who may need support.

Bossku will not use your data for third-party advertising or sell your usage profile to any external company.

4 Information Sharing & Disclosure

Bossku takes an extremely cautious approach to sharing member data. We does not sell, does not rent, and does not disclose your personal information to third parties for commercial purposes.

However, there are limited situations where we may need to share your information with the relevant parties:

  • Payment Service Providers: Minimal transaction details shared with payment processors such as FPX and DuitNow solely for the purpose of processing your transactions.
  • Regulatory Authority: Bossku will fully comply with any lawful request from competent authorities in accordance with applicable law.
  • Third-Party KYC Services: Approved and certified identity verification providers are used to securely process your KYC documents.
  • Technical Service Providers: Infrastructure and security vendors bound by strict confidentiality agreements to ensure your data is never misused.

All third parties working with bossku are bound by data protection agreements and must comply with the same security standards we uphold.

5 Data Security & Protection Measures

Bossku continuously invests in the latest security infrastructure to ensure your data is always protected from cyber threats, unauthorised access, and data breaches.

Technical Security Measures

  • 256-bit SSL/TLS encryption for all data communications between you and our platform
  • Passwords are stored using bcrypt hashing — we cannot view your password ourselves
  • Two-factor authentication (2FA) available and recommended for all member accounts
  • 24/7 real-time security monitoring by an in-house cybersecurity team
  • Regular penetration testing conducted by certified independent third parties
  • Full compliance with PCI DSS standards for card and payment data handling

Operational Security Measures

  • Access to member data among internal staff is restricted based on the principle of least privilege
  • All staff handling sensitive data undergo background checks and data protection training
  • Clear security incident response procedures that are regularly tested

While we take all reasonable precautions, no system is entirely foolproof. You also play an important role — make sure your password is strong, unique, and never shared with anyone.

6 Cookie & Tracking Technology Usage

Bossku uses cookies and similar technologies to enhance your browsing experience, analyse platform performance, and secure your login sessions.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting aggregated usage data to help us understand how members interact with the platform for improvement purposes.
  • Preference Cookies: Storing your personal settings such as preferred language and display preferences for your convenience.
  • Analytics Cookies: Helping us analyse traffic and usage patterns anonymously to improve platform performance.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect the functionality of the platform.

7 Your Rights Regarding Personal Data

As a bossku member, you have clear rights regarding your personal data. We fully respect these rights and make it easy for you to exercise them.

Right of Access

You may request a copy of all personal data we hold relating to your account at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete personal data in our records.

Right to Erasure

You may request deletion of your personal data, subject to applicable legal record-keeping obligations.

Right to Object

You may object to the processing of your data for specific purposes, including marketing communications from Bossku.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer if required.

Right to Restrict Processing

In certain circumstances, you may request that we temporarily restrict the processing of your personal data.

To exercise any of the above rights, please contact the bossku support team via 24/7 live chat. We will process your request within a reasonable timeframe in accordance with our established identity verification procedures.

8 Child Data Protection

The bossku Platform is exclusively for individuals aged 18 and above only. We do not intentionally collect or process any personal information from individuals under the age of 18.

Should we discover that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the relevant account. Parents or guardians who become aware that their child has registered an account on our platform are advised to contact the bossku support team immediately.

9 Third-Party Links & Services

The bossku Platform may contain references to third-party game providers and payment services integrated with our platform. Each of these third-party providers has their own privacy policy that applies to your interactions with their systems.

Bossku is not responsible for the privacy practices or content of third parties that are separate from our platform. We encourage you to read and understand the privacy policies of game providers you use through the Bossku platform.

All third-party providers working with bossku are nonetheless subject to the security assessments and data protection agreements we set as a condition of collaboration.

10 Privacy Policy Amendments & Contact Us

Bossku reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify members of any material changes via a prominent notice on the platform or by email.

The "Updated" date shown at the top of this page reflects the latest version of the Privacy Policy in effect. Your continued use of the bossku platform after the amendment date constitutes your acceptance of the revised policy.

Contact Our Privacy Team

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us via:

  • 24/7 Live Chat available directly within the bossku platform
  • Support email: [email protected] (displayed as text only)
  • The FAQ section at FAQ page we

We are committed to responding to every privacy-related inquiry within 3 business days. For more complex cases such as data deletion requests, processing may take up to 30 days.

Bossku Always Putting Your Privacy First

Three core commitments we uphold in every decision concerning your data as a valued member.

Full Transparency

We are always transparent about the data we collect and how it is used. No hidden agendas, no data collected without a clear reason.

Continuous Protection

Your data security is not a one-time project — it is an ongoing commitment we invest in every day to ensure the bossku platform remains safe to use.

Priority Members

You are more than just a number in our system. Every data-related decision is made with the interests and trust of Bossku members as the top priority.

Your Data Is Safe. Register with Full Confidence.

With a transparent Privacy Policy and industry-grade security systems, you can enjoy the Bossku platform with complete peace of mind. Register today and experience the difference for yourself.

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